Effective Date: January 10, 2025
At SoftReminder.Shop, we strive to provide high-quality products and customer service. However, due to the nature of our products, we have the following refund and return policy:
1. Digital Products
All digital products, including downloadable e-books, software, and other digital content, are non-refundable. Once a digital product is purchased and delivered, it is not eligible for a return or refund. Please ensure that you are fully satisfied with the product description before making a purchase. If you experience issues with accessing your digital product, please contact us, and we will assist you in resolving any access problems.
2. Affiliate Products
As SoftReminder.Shop also offers affiliate products, please note that we do not handle the sales or customer service for these products directly. Any returns or refund requests for affiliate products must be directed to the respective affiliate vendor or retailer. We are not responsible for the processing of returns, exchanges, or refunds for products purchased through affiliate links.
3. Refunds for Non-Digital Items
In the event that you purchase a non-digital product directly from our site and are eligible for a refund (based on the return policy of the specific product), please reach out to us at contact@softreminder.shop within 30 days of purchase. You will need to provide proof of purchase, and the product must be returned unused and in its original condition. Refunds will be processed once the returned item is received and inspected.
4. Exchanges
We do not offer exchanges for digital products. For physical goods (if applicable), exchanges can be requested as per the product’s specific return policy.
5. Contact Us
If you have any questions about your order, refunds, or any other inquiries, please contact us at:
Email: contact@softreminder.shop
Website: https://softreminder.shop